
Global Consumer & Operator Insights
Understanding global consumer and operator insights is essential for foodservice businesses looking to stay ahead in an evolving market. Consumer preferences, dining behaviors, and purchasing trends vary across regions, influenced by cultural, economic, and technological factors. By analyzing data on emerging food trends, dietary preferences, and shifting consumer expectations, businesses can tailor their offerings to meet demand effectively. Additionally, insights into how consumers engage with digital ordering platforms, sustainability initiatives, and menu innovations help brands create strategies that resonate with their target audience.
Actio Leverages Global & Local Insights to Build Scalable Models for Foodservice Suppliers.
research beyond the business plan
Actio understands the needs of & challenges of Restaurants, Hotels, Bakeries, Beverage, Caterers operators are remarkably consistent globally. This insight creates an opportunity to build repeatable models where learning can be rapidly shared across Customers, Channels, Markets & Continents.
Equally consumer engagement with Foodservice outlets both Face 2 Face & Digitally follow distinct patterns. There are most definitely nuances by market & adoption rate of trends, but in Foodservice in Consumer/Guests needs are surprisingly consistent. This enables gathered insights from a few operators are able to be scaled across a channel (A ‘Channel’ being defined as a group of customers selling like products).
Actio’s experience is many traditional Retail CPG companies have amazing product/ingredient potential for Foodservice, but due to a lack of understanding of operator needs & challenges, struggle to translate these product opportunities into meaningful business solutions for partner foodservice operators.
Contact us at the Actio Consultancy Group office nearest to you or submit a business inquiry online.
Having worked with Geoff & the Actio team over many years I am constantly amazed at their ability to understand our business needs and drivers. Our team greatly value their ability to turn strategy into actionable initiatives.

Actio’s incredible end-to-end knowledge and capability of Foodservice completely transformed our team’s understanding, mindset, and approach to portfolio design, product benchmarking, innovation, and customer engagement.
